Privacy Policy

Kutly LLC ("Kutly," "we," "us," or "our") operates the website and the Kutly platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please discontinue using the Service.

1. Information We Collect

Information You Provide

• Account information: Name, email address, and password when you create an account.
• Payment information: Payment details processed by our payment provider. We do not store full card details.
• Content you submit: Prompts, scripts, settings, and other inputs provided when using the Service.
• Communications: Messages you send us via support or contact forms.

Information Collected Automatically

• Usage data: Pages visited, features used, time spent, and interactions within the platform.
• Device information: Browser type, operating system, IP address, and device identifiers.
• Log data: Server logs including access times, error reports, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process payments and manage subscriptions
• Authenticate your identity and maintain account security
• Send transactional emails (e.g., receipts, password resets)
• Send product updates and marketing emails (you may opt out at any time)
• Respond to support requests
• Analyze usage trends and optimize the platform
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share it with:

• Service providers: Third-party vendors who assist in operating the Service under data processing agreements.
• AI providers: Content prompts and scripts may be processed by AI inference providers to generate video, audio, and imagery.
• Legal requirements: When required by law, subpoena, or to protect the safety, rights, or property of Kutly or others.
• Business transfers: In connection with any merger, acquisition, or sale of company assets.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Generated media and project files are retained according to your plan's retention policy. You may request deletion of your account and associated data at any time.

5. Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or alteration. All data is transmitted over TLS/SSL encryption. However, no internet transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict the processing of your data
• Data portability — receive a copy of your data in a structured format
• Withdraw consent at any time where processing was based on consent

To exercise any of these rights, contact us at [email protected].

7. Cookies

We use essential cookies to keep you signed in and remember preferences. We do not use third-party tracking cookies or advertising pixels.

8. Children's Privacy

The Service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the Service or by email. Your continued use of the Service after changes are published constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: [email protected]
• Address: Kutly LLC